Service Process
6 Steps to Success:
- Recruiting.
Supertemp and Peapell & Associates recruit candidates through a variety of online and other sources. Our network has grown over time and provides us an opportunity to never stop recruiting! - Applying.
Candidates are then required to complete an application form, which requests basic information regarding education, work experience, and skills and qualifications. - Interviewing & Assessing
Qualified candidates are invited to our office for in-person interviews. They have two separate interviews with two consultants in order to get a fair and unbiased opinion of each candidate. Candidates are questioned about their work experience, skills, gaps in employment, reasons for leaving previous jobs, and references. Each consultant also evaluates the candidate’s motivation and eagerness to work, attitude, and availability. - Reference Checking
We conduct reference checks with candidates’ previous employers, obtaining information on skills, attitude, reliability, punctuality, attendance and reason for leaving. We conduct a minimum of three reference checks verbally, via e-mail, fax, and/or mail. - Testing
Depending on the position, we administer extensive testing. We utilize TalentCentralTM talent measurement tools. These include typing speed and accuracy, word processing, data entry and accounting, finance, and clerical tests. These are administered either online, or in our dedicated testing facility, before a candidate is referred. - Quality Control.
We use a quality control system, online feedback and quality checks in order to ensure that you are satisfied with your Supertemp employee. We ensure that our clients are satisfied with their experience.
